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Frequently Asked Questions

Welcome to TheBedandBreakfastList.com and sister sites, TheInnList.com, TheVacationRentalList.com, TheResortList.com, TheLodgeList.com, TheGolfResortList.com, and TheHostelList.com!

You have just found the world's most comprehensive list of independently owned hospitality properties with over 11,860 bed and breakfasts, inns, rental properties, lodges, resorts, and hostels listed and ready to take your booking in Real-Time! Here you can not only book and manage your sleeping accommodations you can also organize your entire vacation... and more!

Property Owners Click Here

Why should I use TheBedandBreakfastList.com?

At TheBedandBreakfastList.com you can book directly from our site in Real-Time with active member properties. We are the ONLY bed and breakfast and inn listing site that offers Real-Time booking. You will find much better deals offered here, too! Looking for a last minute deal? Try our Bid-A-Bed™; feature where you determine how much you want to pay and we match you up with qualifying properties. Whether it's a weekend getaway or a month-long stay, we've go the property for you!

Why can't I book the hospitality property I have selected?

The greatest likelihood is that this property has not yet signed up with us and Real-Time booking is available only to those who are paid members. We encourage you to select a property in your desired area that has Real-Time booking.

How does Bid-A-Bed™ work?

Go to the Bid-A-Bed™ window on the home page and enter the city or zip/postal code where you want to stay and the dates for which you require accommodations. (Note: you cannot book further than 10 days in advance with this feature.) Enter a reasonable amount for quality sleeping accommodations and the number of people who need accommodations and press Place A Bid! We will then return a list of properties that meet your qualifications. Choose the property that you like best and book it in Real-Time! Please note that with our Bid-A-Bed™ feature you can save a reservation for only 48 hours, then you must book it or risk losing it. If you need greater planning flexibility you can choose our regular booking method, but you will have to pay the advertised rate.

I want to bid on a specific hospitality property, is this possible?

No it isn't. The point of our Bid-A-Bed™ feature is to help innkeepers fill last minute rooms by offering them at a discount and to help you get a great deal on a fantastic room. This way, everybody wins!

Can I bid on a hospitality property with a particular feature or amenity?

It doesn't hurt to place a bid and see what inns are available; if they meet your criteria, then great--book it! If your bid is accepted you do not have to book --it's only an offer! If not, please use the regular booking method.

What keeps me from bidding low and gradually increasing my bid until the site returns a hospitality property that accepts, thus getting the cheapest price possible?

Most people will honor the spirit of the Bid-A-Bed™™ feature, but a few will try to game it as described above. To prevent that, you can only bid once every 24 hours for a given location. Within that 24 hour period, subsequent bids will have to be made at least 25 miles from previous bid locations. Furthermore, since you can only book up to 10 days in advance this severely reduces the usefulness of such a strategy. Your best bet is to make a fair offer and be happy saving a few bucks! Keep in mind the hospitality property owner's strategy (to fill un-reserved rooms tonight or tomorrow night); most hospitality property owners will not accept bids too far in advance (they set the day-in-advance threshold themselves), so the closer you are to the date the more likely you will get a taker for your offer.

I have a question you didn't answer, what now?

Please contact us here and we will get back to you just as soon as we can.

Property Owners
Why should I list my property with TheBedandBreakfastList.com?

Listing with us is the easiest decision you'll make this year because it's FREE. We designed our site to be much more than just another listing site. That's why we offer you a free courtesy listing, complete with great photos of your property, full descriptions of your amenities, along with a great mapping feature to help guests find you more easily. We hope you take the time to enter your important inn details so the traveling public has a chance to find you when booking their next reservation. Only Preferred Members are able to offer guests the ability to book their reservations in Real-Time. Take the time to investigate what Real-Time bookings can do for you along with the other beneficial features we have developed to allow members of our site an advantage in the marketplace. Please click on our Innkeeper tab at the top of the page for what your full list of benefits will be when joining as an active member.

What makes TheBedandBreakfastList.com unique?

Have a look at our comparison chart, then come on back because a chart can only tell you so much. What may not be clear by looking at the chart is that we are offering a software solution to all of your room-reservation booking and organizing needs AND a listing service, all in one. The impressive list of features identified in the chart does not identify what is perhaps the one greatest aspect of using our service: YOUR FREEDOM. Wherever you have access to a computer, you have access to your front desk--you don't have to be at home, behind the counter all day any more just because your booking information is only on the hard drive on your computer or because you are tethered to the phone. Want to adjust your rates or close shop while you're on vacation? No problem, just logon and make the adjustment or blackout your dates and stay longer.

Why do I need Real-Time booking?

Because of the increasing use of the internet as a tool for researching travel arrangements, Real-Time booking is essential to the innkeeper who wants to keep pace with the evolving marketplace. Today's customers are not only using their laptops and PC's for this purpose, but also their mobile phones. Most people are accustmed to booking air travel and car rentals through the internet. Our service allows the independent hospitality property owner to compete in this Real-Time arena. If you are not able to offer Real-Time bookings, chances are high that you'll lose business to someone who is. This is the focus of our application: peace of mind knowing that you are able to take an order when a customer decides to buy even when you're busy, away or sound asleep.

What about placement on city pages and Featured Property advertising?

Placement on city pages is egalitarian--when a user browses our site 12 properties are chosen at random and displayed prominently on the home page, 3 are displayed at each state and city level pages, and the remainder are listed below. This puts an end to tiered membership levels and gives everyone a fair turn in the spotlight.

Which search engines advertise the TheBedandBreakfastList.com?

You will find us advertising your listing through all of the major search engines including Google, Yahoo, MSN, and AOL. Our marketing department works daily to find new and exciting ways to promote your listing to the world including links to the top social networking sites Facebook, Delicious, My Space, Reddit, Digg, and Technorati. Your business is our business, your success is our success, and together we prosper. That is why we work tirelessly to promote your services throughout the World Wide Web in whatever ways necessary to book business through your listing and put clients in your rooms.

TheBedandBreakfastList.com is a Web App
What is a Web App?

A Web App is an application (software program) that runs on a server over the internet as opposed to a "local application" that runs only on your home or office computer. Spiral Notebook™ is a Web App, as are each of our modules: Personal Assistant™, Market Smart™, Picture Book™, HomeBase™, Bid-A-Bed™ and Recipe Runner™ are all Web Apps.

Which is better, a Web App or a Local App?

Each has its strengths. In the past, local apps were preferred for one main reason--the higher speed at which they run. These days, with high speed internet becoming ubiquitous, this is much less of an issue. If an application does not demand high processor-to-bus speed (such as graphics rendering) most applications will run great over the internet now. Web Apps have the advantage of not requiring installation on your PC, not being susceptible to viruses, not requiring upgrades (you will always have the latest version), and multi-location access (all you need is a browser on any computer).

Why has Cup & Pillow™ created TheBedandBreakfastList.com as a collection of Web Apps?

Local applications are going the way of dial-up connections. You just won't see many of them in the future except in high-processor-demand situations, which ours is definitely not. For what innkeepers are doing a Web App is ideal: It allows them the freedom to check in on their business from anywhere in the world they have a connection, they can finally upgrade their computer without the hassle of re-installing software, there are no cross-platform issues, security is greater than it is keeping customer information on a home PC (a risky practice by any measure), and there is also the boutique effect.

What is the Boutique Effect?

The boutique effect occurs when many similar businesses come together in one place. Have you ever noticed how all the car dealerships are in the same part of town or wondered why there is a "garment district" or a "jewelry district"? This isn't accidental. In our home town of Lyons, CO, there is a concentration of antique stores. The dictum at work is this: Business begets business. Though this may seem counterintuitive it is not that hard to understand why it works. When a customer decides to buy a new car, he goes to the car dealership area of town, kicks the tires, test drives a variety of cars, and finally... makes his decision. An outlying dealer has a reduced chance of being there when a customer makes a purchase decision. This is the key to sales psychology and it is so obvious it is easily overlooked. If you aren't there offering your product when the purchase decision is made--that crucial moment when a shopper becomes a buyer--you can't profit. The boutique effect is what happens when a group pools resources such that the individual members of the group stand a greater chance of benefitting than they would on their own, outside of the group. If a customer wants to go "antiquing", you better be in the antique district if you want to sell antiques, because that's where the customer is going to be when the purchase decision is made! The same principle applies to the hospitality industry.

Why should I join as a Preferred Member of TheBedandBreakfastList.com?

TheBedandBreakfastList.com allows you to close the sale when the purchase decision is made. If you do not have Real-Time booking, you are losing sales. If your customer has to wait for a "reservation request" to be answered you stand the chance of losing that customer to a provider that can take the customer's order in Real-Time. Furthermore, our booking engine can handle ALL of your bookings, no matter where you advertise. We designed our service to benefit you by NOT taking a percentage of your room rate, either. So what we offer is exceptional boutique marketing, the ability to take reservations anytime from anywhere in Real-Time, along with access to other exciting features that give you an advantage in the marketplace. We priced our Preferred Membership at 41 cents a day as a limited-time offer so that using our service can easily fit into any marketing budget. Although our service is much more valuable than the price we are charging, we want you to be able to afford to compete in a Real-Time market, because you can be sure that your competition will be.

Do you have a demonstration account?

Yes we do. You can access it here. Feel free to try the software and learn how it works.

I have a question you didn't answer, what now?

Please contact us here and we will get back to you as soon as we can.

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